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Department of Information and Operations Management

Organisation profile

Organisation profile

The Department of Information and Operations Management (DIOM, formerly Department of Digital Innovation Management) pursues world-leading, impactful research across four key streams:

  • Business transformation through information technologies. Our research examines how information systems and technologies become embedded in and transform business processes and practices. Rather than taking a techno-centric view, we view this as a co-constitutive process between technology and organisations.
  • Understanding human-technology interaction. We investigate how people use and interact with emerging technologies like AI, virtual/augmented reality, and social media. This includes studying how these technologies shape and afford certain types of behaviours and experiences online and offline.
  • Improving operations and supply chain sustainability. We study how to use operations management, logistics, and supply chain principles to develop more sustainable business operations and reduce environmental impact.
  • Critically examining technology's consequences. We maintain a critical lens on the effects of emerging technologies like AI on citizens, organisations, and society. Our research explores areas such as algorithmic bias, privacy erosion, inequality, and other ethical issues arising from technological advancement.

Our research work routinely appears in top academic journals and at prestigious international conferences. Colleagues have also won substantial external funding from UK Research Councils such as EPSRC, ESRC, AHRC, Innovate UK, and other government and private funding bodies.

Our faculty members come from diverse academic backgrounds including information systems, operations management, social sciences, computer science, and engineering. This interdisciplinary expertise informs and strengthens the department’s teaching across areas like digital business innovations (BSc Management with Digital Innovation, MSc Digital Business), MSc Business Analytics, and MSc Logistics and Supply Chain Management. By bringing multi-disciplinary research insights into the classroom, we provide students with cutting-edge knowledge and skills highly relevant to an increasingly complex world.

UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. Our work contributes towards the following SDG(s):

  1. SDG 1 - No Poverty
    SDG 1 No Poverty
  2. SDG 2 - Zero Hunger
    SDG 2 Zero Hunger
  3. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being
  4. SDG 4 - Quality Education
    SDG 4 Quality Education
  5. SDG 5 - Gender Equality
    SDG 5 Gender Equality
  6. SDG 6 - Clean Water and Sanitation
    SDG 6 Clean Water and Sanitation
  7. SDG 7 - Affordable and Clean Energy
    SDG 7 Affordable and Clean Energy
  8. SDG 8 - Decent Work and Economic Growth
    SDG 8 Decent Work and Economic Growth
  9. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure
  10. SDG 10 - Reduced Inequalities
    SDG 10 Reduced Inequalities
  11. SDG 11 - Sustainable Cities and Communities
    SDG 11 Sustainable Cities and Communities
  12. SDG 12 - Responsible Consumption and Production
    SDG 12 Responsible Consumption and Production
  13. SDG 13 - Climate Action
    SDG 13 Climate Action
  14. SDG 14 - Life Below Water
    SDG 14 Life Below Water
  15. SDG 15 - Life on Land
    SDG 15 Life on Land
  16. SDG 16 - Peace, Justice and Strong Institutions
    SDG 16 Peace, Justice and Strong Institutions
  17. SDG 17 - Partnerships for the Goals
    SDG 17 Partnerships for the Goals

Collaborations and top research areas from the last five years

Recent external collaboration on country/territory level. Dive into details by clicking on the dots or